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April 4, 2011
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Our unhealthy fixation with emulating #1

Being “undefeated” or “#1” might be more luck than you know.

Many sporting contests culminate in a single-elimination tournament, where each match produces a winner who continues on, and a loser who goes home:

tournment pairings

At the end, only one contender will be undefeated, earning them the crown of “undisputed champion”.

But this isn’t as clear and fair a process as it seems (as any sports fan will agree, and start giving you examples). Being “undefeated” is actually just a result of the system itself, not necessarily proof that they are in fact better than other top contenders.

To see why, consider this extreme variant: The “sporting contest” is actually just a coin flip. The tournament will work the same, with half the teams losing in the first round, half of the remaining leaving in the second, and so forth until the final match where one team will be undefeated.

Of course the team earning the title of “number one” is random because the contest is random, but the distribution how many teams made it to each stage and the fact that exactly one went undefeated is dictated by the tournament system, regardless of how random each contest is.

The outcome of most sporting events are a combination of skill and luck in unknowable proportions. This fact is why sports are exciting and suspenseful; on any given day a lesser-skilled underdog can win (by might or by luck). You could mitigate the luck factor by replaying a match a number of times and declare win/lose or tie based on statistical significance at a predetermined confidence level, but of course this is neither fun nor practical.

Business is also a combination of skill and luck in unknowable proportions, and it’s also clear that the system of markets and economics can determine the distribution of results. The very fact that “long tail distributions” are common in many industries indicates that there’s systematic effects outside of the usual “luck versus skill” debate.

We tend to fixate on whoever is #1, in business as with sports, tacitly assuming that the contest is mostly skill and therefore the tournament has selected the rightful leader. But I’m not so sure we know the skill/luck proportion. I’m not sure we can assume the contest (marketing, sales, product) and tournament (the marketplace) picks #1 based on repeatable, codify-able skill-set. Same with #2 or anyone else.

Does the winner of a pitch contest have a better shot at their business than #7 who learned from the experience and is now redoubling his efforts?

Does McDonald’s have all the answers or does the #12 largest fast-food chain in the world also have something to teach us?

Is the #4253 largest company in the world not still a success story, perhaps with new lessons and perspectives?

If we reset the clock and the Google guys published their PageRank paper at MIT instead of Stanford, and didn’t get plugged into the Sillicon Valley system, would Google have existed?

How do we know which decisions were important, which actually contributed to its success?

Alright, so what? When does this matter?

When someone insists you need to be “more like Google,” consider that perhaps it’s the only thing they know to compare to.

When someone insists you need to be “more like 37signals,” consider that almost no successful companies are like 37signals.

When someone insists you need to be “more like Apple,” consider that they probably have no idea what really goes on inside Apple, or whether they’re anything like you.

More interesting is when someone suggests that you remind them of this other little company you’ve never heard of, but when you visit their website and try their stuff you realize it’s resonating with you, that this feels like a finer, more mature version of yourself, that you’re getting reinvigorated about your own business not because of their top-line revenue or celebrity status but because they’re inspiring you to become a better version of what you already are.

It’s fine to muse about #1, but let’s not all strive to become just like #1.

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